Travelers' Intercom

I want to alert ITN readers to beware of new foreign-transaction fees that may have been imposed by their credit card companies.

I purchased two round-trip business-class tickets on Aer Lingus on Feb. 22, 2010, for $5,803.16, including taxes and fees. I paid with a Visa card issued from the Pentagon Federal Credit Union (PFCU). The purchase was made from my home in the US and paid in US dollars. Aer Lingus has a US office and US employees. Apparently, however, the snare is that Aer...

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During a private tour, we visited Eritrea, Feb. 5-14, 2010. Sana’a was fabulous. I’ve been to 111 countries, and the Old City is one of the most intriguing places I have been. However, we feel ITN readers should be made aware of the deteriorating tourism situation in Eritrea.

We were not able to go to Senafe, Segeneiti and the ruins of Qohaito and Metera, as the government has made travel difficult.

For each and every destination out of Asmara, our tour company, Explore (we...

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I work for an airline and might be able to offer an insider’s perspective on the whole “standby vs. confirmed” debate (March ’10, pg. 72).

Our airline, too, allows same-day standby for free but charges for changes on confirmed-flight tickets.

Passengers always ask what their chances on standby are and we put forth our best guesses, which is the most we can do. Airline agents don’t make a commission from change-fee revenue, so we have no interest in deceiving you, but, in the...

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Almost all tour itineraries at Cambodia’s ancient Khmer capital, Angkor, include a stop at the Elephant Terrace. If you’re lucky, your guide may mention the Leper King Terrace located north and to your right as you face the Elephant Terrace. You’re even more fortunate if your guide mentions the narrow corridor excavated behind the facade of the Leper King Terrace. This corridor is concealed and not marked well, so it’s hard to find without having it pointed out to you.

This corridor...

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My friend Mike and I took a trip to Brazil, Oct. 29-Nov. 16, 2009. It was our first experience with TAM Airlines (in the US, phone 888/235-9826).

All of our encounters with TAM’s airport agents were very pleasant, as they were gracious and most helpful (especially since neither of us speaks Portuguese).

Their flights were very comfortable, with good-size seats and nice legroom, and their service was very nice. A hot sandwich was served each time, and among the free-drink...

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My husband and I did a tour to Mali, Jan. 3-18, 2010. We used Air France because it was nonstop San Francisco-Paris and nonstop Paris-Bamako, Mali — as easy as it gets for such a long distance.

Air France allowed two checked bags, not to exceed the usual dimensions and the usual 50 pounds. It was not a problem for us, as we never travel with more than one suitcase of 15 pounds or so plus, perhaps, an extra-smallish duffel for any purchased items.

On our trip of 11 travelers,...

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My husband and I phoned Elegant Cruises on March 31, 2009, and booked a two-week Adriatic cruise on the ship Monet for Nov. 4-18, 2009. On a total of $9,270, we sent a deposit of $1,500 that day by check. The company accepted our last payment on Aug. 4.

On Sept. 22 they phoned to inform us that they would not be sailing. A follow-up e-mail said, “due to the current economic situation, we have been forced to lay up the ship for the rest of the season of 2009. A full refund of your...

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I went on the 15-day “Romantic Rhine” cruise aboard the Viking Sun, Nov. 7-21, 2009, with Viking River Cruises. With a discount offered by Pennsylvania Travel Service, my cost was $3,520, land only.

In 2001 I enjoyed a similar itinerary with another company. I booked this 2009 cruise-tour because the splendid variety of 20th-century art museums in Basel, Strasbourg, Cologne, Amsterdam and Bruges demanded repeat visits.

The Viking Sun’s anchorage for Basel was a 15-euro cab ride...

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