My husband, Richard, and I made reservations with Norwegian Cruise Line on Feb. 9 for an 18-day cruise from Santiago, Chile, to Los Angeles aboard the Norwegian Sun, April 12-30, 2009.
On the phone, I was quoted a total price that included round-trip airfare (Los Angeles-Santiago) and insurance. I asked about our air schedule and they said they would let us know two days later what it would be. I also was told that if we wanted to reserve the cruise, we needed to pay right then, as time was short. I used our credit card and paid the full amount.
Two days later, in a phone...
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