ITN was mailed a copy of the following letter, sent by a reader to Holland America Line.
I am writing in reference to our cruise on the MS Noordam, May 9-19, ’04, out of and returning to Civitavecchia (Rome), Italy.
This was a cruise we chose to celebrate our golden anniversary on May 16. For this special occasion we picked a cabin in one of the best categories (B) and were very disappointed. The cabin, number 68, was large and very nice, but of the nine days at sea, we were able to sleep past 7 a.m. on only two days, and often we were unable to take a nap in the afternoon....
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