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I was reviewing my old copies of ITN to tear out and file articles for future reference when I came across Alan Groudan’s letter (March ’16, pg. 12) regarding his Bank of America ATM card failure in Europe in July 2015. His new ATM-only card worked in the United States but did not work in Europe. This brought to mind an incident regarding my own ATM-only card.

My wife and I are also Bank of America (BofA) customers, and we travel out of the country often. Right before a 6-...

When my husband, Ted, and I flew on TAP Portugal from Boston to Lisbon, Portugal, in February 2017, we landed at the airport on time, at 7:15 a.m. We were certain we would make our 9 a.m. connection to Barcelona, Spain, where we were booked for both ground transportation to the port and a cruise embarking that afternoon. However, we hadn’t factored in the enormous queue at Immigration in Lisbon.TAP officials invited some travelers to join a fast-track Immigration line and kept telling...