Columns

by Philip Wagenaar, M.D.

It was Friday, August 25th, 2006. Our Holland America cruise ship, the MS Amsterdam, had docked an hour before in Tórshavn, the capital of the 18-island Faroe archipelago, under a deep fog cover.

Our tour

Dressed warmly against the cold, my wife, Flory, and I snuggled down in our toasty tour bus as we traveled north on the stunning, winding ridge road toward Nordradalur (North Valley), situated on the southern part of Streymoy, the main island of the group.

Fortunately, the mist, which only 15 minutes earlier had blanketed the isle,...

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Attending the ITMI (International Tour Management Institute) annual symposium in January 2007 provided the opportunity to get updates on two emerging group-tour-industry trends. One of these is the dramatic increase in student travel programs, a subject I will address in a future column. Another is the growth of family travel, also now known as and titled in the industry as intergenerational or multigenerational travel. The number of major tour operators now providing group programs for this market is growing and unprecedented.

Intergenerational group travel focuses on the idea of...

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I guess I’m a dinosaur. Though I now have a digital camera, I’m more comfortable with my old Nikon and slide film recording Moreen’s and my travels. Yes, these slides are the basis of my ITN articles, but, more so, they are our memories.

When screening slides for my Termessos, Turkey, article (Jan. ’07, pg. 102), one flashed on the screen that immediately brought back wonderful memories of another ancient village, Diocaesarea, better known now by its Turkish name, Uzuncaburç.

Some may judge this slide, a single row of five monolithic, granite Corinthian columns, as only...

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by Randy Keck, part 1 of 3 on Thailand

Despite my many travels to Asia over the years, the visit I made to Bangkok in March ’08 was my first since the latter stages of the Viet Nam War. This long-awaited Bangkok reunion was part of an 11-day Thailand visit hosted by Value World Tours (an ITN advertiser) and the Tourism Authority of Thailand.

“Thainess” — even in Bangkok

While the primary focus of my Thailand visit was a river cruise in central and northern Thailand, it was enlightening to experience Bangkok’s emergence as one of the great modern cities of Asia. The...

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Dear Globetrotter:

If you are holding in your hands the first copy of ITN you’ve ever read, welcome! You have a lot to look forward to.

I’ll let Suzanne Bell express what it is. She’s a member of a travel club in Annapolis started seven years ago by ITN subscribers (write John Scheleur, 452 Century Vista Dr., Arnold, MD 21012, or e-mail travelclub@comcast.net), and she wrote, “What a great group! There is such a camaraderie among ITN readers and we all really do fit such a specific demographic, not just in terms of age, education, income and that sort of thing but, really, the...

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(Second of two parts)

Last month I discussed the resolution of billing errors under the Fair Credit Billing Act (FCBA). This month I will discuss the settling of disputes regarding the quality of goods and services, such as a mismanaged tour.

Billing errors vs. quality of goods and services

It is important to realize that disputes about the quality of goods and services are not the same as disputes about “billing errors,” so the dispute procedure discussed in this column last month does not apply to these cases.

If you buy unsatisfactory goods or services using a...

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I had the opportunity to travel to Mendoza, the attractive city of 100,000-plus in the heart of northern Argentina’s booming viticulture region, in April ’06. While the city is a thriving regional commercial center, it is the huge wine industry — featuring literally scores of wineries (bodegas) in Mendoza and the surrounding districts — that primarily provides both its national identity and its popularity with foreign visitors. Mendoza has an annual 3-day wine festival the first weekend of March.

Mendoza city

In Mendoza, despite at times the...

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Dear Globetrotter:

Welcome to the 382nd issue of your monthly overseas travel magazine, the one written largely by you and your fellow subscribers!

A few items worth noting crossed my desk this month.

The International Airline Passenger Association, or IAPA (www.iapa.com), in a Sept. 14 press release wrote, “The U.S. Department of Transportation is considering new rules which may see the airline passenger receiving increased compensation for being denied boarding by any U.S. airline.

“Currently, many airlines overbook planes to ensure maximum profits...

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