The closing of borders worldwide due to the COVID-19 pandemic led to the canceling and postponing of countless travel plans. In the interest of comparing how various tour operators, airlines, cruise lines, hotels, etc., handled the disruptions and travelers’ bookings, ITN asked subscribers to write in about their experiences. Many had stories to tell, the first printed in our September 2020 issue, and we are continuing to share their accounts.
As can be seen, not only do companies have contrasting policies, but travelers have different strategies in planning and booking trips...
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