Back in the summer of 1969, I took my first trip to Europe. My father, a piano importer, brought me to Vienna's Bosendorfer piano factory. Together, my dad and I watched the world's finest pianos being built by hand, in hundreds of meticulous steps.
Each hand-crafted piano had its own personality. And, as I played a selection of new pianos, my dad analyzed the personality of each and matched it to a client's taste back home. Witnessing and enjoying this amazing...
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