Travelers' Intercom

I returned March 13, ’04, from a month-long trip to Honduras, Guatemala, Yucatán and Belize with Adventures Abroad (Richmond, B.C., Canada; phone 800/665-3998). I found them very thorough in covering the architectural and cultural parts of those countries.

One week into the trip, our group of 12 plus a driver crossed the border from Honduras into Guatemala. At 11:30 a.m., about 74 kilometers from Guatemala City, a Toyota pickup cut us off on the main, busy highway and five or six armed men jumped out, shot into the air with a large gun, overtook our van and kidnapped us.

Our...

A reader mailed ITN a copy of her letter to Great American Travel, as follows.

We booked the “Land of the Maya” cruise on the mv Discovery, Jan. 27-Feb. 23, ’04. From the deck plan you provided us, we selected cabin No. 7105 on the promenade deck. Aboard ship, we took a picture of the actual deck plan.

It is clear that cabin 7105 is no longer the size or configuration of adjacent cabins. It has been reduced in size and reconfigured to provide access to an adjacent unit.

We would not have selected this cabin if our information had been accurate. I suggest you acquire a...

I am writing in regard to Emirates flight EK225 on May 31, 2011, from Dubai to San Francisco, on which I was a passenger in economy class. During this 15½-hour flight, I saw the flight attendants come around on only two occasions with water and juice, once on my side of the aisle and once on the other side of the aircraft. Three hours into the flight I still hadn’t received my headset. It took three requests of three different attendants to finally get one.

I was served a meal without an entrée on the tray. (A gentleman in the row ahead of me also didn’t receive one.) The flight...