An impossible situation occurred in September ’06 while I was booking a February ’07 air trip. My wife, Tina, and I would fly Delta from New York to Amsterdam, then take KLM Royal Dutch Airlines to Hong Kong, take a cruise, then fly out of Bangkok to Amsterdam and back to New York.
After much difficulty, we were able to hold two business-class tickets through Delta’s SkyMile program using KLM. However, we were short 78,000 frequent-flyer miles, so we wished to transfer 78,000 Starpoints from our Starwood American Express program.
The Delta program cancels the hold after 48...
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