TSA ‘Diamond’ lanes
This item appears on page 83 of the July 2008 issue.
To reduce the overall delays at security gates, the Transportation Security Administration (www.tsa.gov) has started a system of Diamond Self-Select security screening lanes at select U.S. airports.
Travelers decide if they are “Expert” travelers (need minimal screening or assistance), “Casual” travelers (know the procedures but have multiple items needing screening) or “Family/Special Assistance” (need more time or help).
The new lanes are marked with signage similar to ski resorts: black diamond for expert, blue for experienced and green for beginners.
The program is currently in place in Boston, Cincinnati, Dallas Love Field, Denver, Milwaukee, Orlando, Pittsburgh, Raleigh-Durham, Salt Lake City and Spokane, with more planned.