Heathrow overflowing

On a trip from San Francisco to Bologna, Italy, on May 23, 2007, I changed planes at Heathrow airport. It was a Wednesday morning.

After getting off the airport bus at the terminal, l had to wait in a narrow hall before going through a security checkpoint. Then l had to wait again before going up an escalator because the waiting area at the top of the escalator was too small to hold the crowd waiting to go through another security checkpoint. After walking what seemed like a mile to my departure gate, I had to go through another security check.

I am not complaining about the enhanced security. It’s just that Heathrow was not designed to handle today’s heavy volume of traffic and certainly not the security checks on top of that.

From now on, I will avoid making flight transfers at Heathrow.

ALBERT BARR

San Rafael, CA